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  • Your enrollment application for the [plan name] is complete and has been submitted. Once approved by Medicare, your plan will start as of [date].

  • You confirmation number for this enrollment is [number].

  • In the next 7-14 days, please watch for important information in the mail. Once your application has been approved, you'll receive your member ID Card and other information welcoming you to the plan.

  • The number for Customer Service is , [see carrier customer service numbers listed below]. They are open from 8 a.m. - 8 p.m. local time, 7 days a week. TTY users, dial 711. From now on, you can call Customer Service if you have any questions.

  • Carrier Agent Services Phone Numbers
    Aetna: 866-714-9301
    Anthem: 800-633-4368
    Humana: 800-309-3163
    UHC: 888-381-8581
    WellCare: 866-822-1339
    Lumico: 855-774-4491

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