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AHIP Modules+FWA+Compliance+Product Certification - Did not completed last year

Time Limit: 24 hours

Number of Attempts: 3

  1. Failure to complete on time - Verbal Coaching with another 4 hours allocated.

  2. Failure to complete on time - Written CAP with another 4 hours allocated.

  3. Failure to complete on time - Final CAP with another 4 hours allocated.

  4. Failure to complete on time - TermTermination of employment

AHIP - Completed last year

Time Limit: 16 hours

Number of Attempts: 3

  1. Failure to complete on time - Verbal Coaching with another 4 hours allocated.

  2. Failure to complete on time - Written CAP with another 4 hours allocated.

  3. Failure to complete on time - Final CAP with another 4 hours allocated.

  4. Failure to complete on time - TermTermination of employment

Aetna individual core mastery, RX, MA,

Time Limit: 4 Hours

Number of Attempts: 3

  1. Failure to complete on time - Verbal Coaching with another 4 hours allocated.

  2. Failure to complete on time - Written CAP with another 4 hours allocated.

  3. Failure to complete on time - Final CAP with another 4 hours allocated.

  4. Failure to complete on time - TermTermination of employment

Anthem

Time Limit: 3 4 Hours

Number of Attempts: 3

  1. Failure to complete on time - Verbal Coaching with another 4 hours allocated.

  2. Failure to complete on time - Written CAP with another 4 hours allocated.

  3. Failure to complete on time - Final CAP with another 4 hours allocated.

  4. Failure to complete on time - TermTermination of employment

CareSource

Time Limit: 3 4 Hours

Number of Attempts: 3

  1. Failure to complete on time - Verbal Coaching with another 4 hours allocated.

  2. Failure to complete on time - Written CAP with another 4 hours allocated.

  3. Failure to complete on time - Final CAP with another 4 hours allocated.

  4. Failure to complete on time - TermTermination of employment

Humana

Time Limit: 3 4 Hours

Number of Attempts: 3

  1. Failure to complete on time - Verbal Coaching with another 4 hours allocated.

  2. Failure to complete on time - Written CAP with another 4 hours allocated.

  3. Failure to complete on time - Final CAP with another 4 hours allocated.

  4. Failure to complete on time - TermTermination of employment

UHC

Time Limit: 4 Hours

Number of Attempts: 6

  1. Failure to complete on time - Verbal Coaching with another 4 hours allocated.

  2. Failure to complete on time - Written CAP with another 4 hours allocated.

  3. Failure to complete on time - Final CAP with another 4 hours allocated.

  4. Failure to complete on time - TermTermination of employment

WellCare

Time Limit: 2 Hours

Number of Attempts: 3

  1. Failure to complete on time - Verbal Coaching with another 3 2 hours allocated.

  2. Failure to complete on time - Written CAP with another 3 2 hours allocated.

  3. Failure to complete on time - Final CAP with another 3 2 hours allocated.

  4. Failure to complete on time - TermTermination of employment

Note

Important: If you encounter an agent encounters legitimate issues which slow down completion times, you are the agent is responsible to document via screenshots and emails to ensure you do not receive corrective actions CAPs are not delivered that are not warranted.