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Number of Attempts: 3

Time Limit: 16 hours

  1. Failure to complete within 16 hours may result in a Verbal Coaching.

  2. Failure to complete within 20 hours may result in a Written CAP.

  3. Failure to complete within 24 hours may result in a Final CAP.

  4. Failure to complete within 28 hours may result in Termination of Employment.

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  • All necessary information should be pre-populated on the following page. Verify all information is entered correctly.

    • First and Last Name exactly as it appears on your license.

    • Company Name must be: Connexion Point, LLC

    • Job Title must be: Licensed Agent

    • Phone Number must be: 8019130245

  • Use your Aetna Email. DO NOT use your personal email.

  • Mailing address must be the site for your state, NOT your personal address.

    • Utah: 9490 S 300 W Ste 400, Sandy, UT 84070

    • Texas: 5750 Northwest Parkway Ste 400, San Antonio, TX 78249

    • Tennessee: 1769 Paragon Place, Memphis, TN 38132

    • Florida: 13621 NW 12th St STE 200, Sunrise, FL 33323

  • Select “Update Profile” to continue

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  • You have now navigated to the AHIP site.

  • Verify your personal information again.

    • Use your Aetna Email. DO NOT use your personal email.

    • Scroll up on this guide for a reminder of what information to enter in the other fields.

    • If you are not sure what your NPN number is, click “Find My NPN”

  • Scroll down to “Site Usage Agreements” and make the attestations. Click “Update Profile” to continue

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Warning

If you fail your third attempt then you will be disqualified to sell and this will likely result in termination of employment.

Warning

The above accountability measures apply to all exams which may impact the agent’s ability to sell including FWA, Nondiscrimination, General Compliance, as well as the carrier-specific exams.

  • Once completed, you will be prompted to start FWA (Fraud, Waste, and Abuse)

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