Number of Attempts: 3
Time Limit: 16 hours
Failure to complete within 16 hours may result in a Verbal Coaching.
Failure to complete within 20 hours may result in a Written CAP.
Failure to complete within 24 hours may result in a Final CAP.
Failure to complete within 28 hours may result in Termination of Employment.
...
All necessary information should be pre-populated on the following page. Verify all information is entered correctly.
First and Last Name exactly as it appears on your license.
Company Name must be: Connexion Point, LLC
Job Title must be: Licensed Agent
Phone Number must be: 8019130245
Use your Aetna Email. DO NOT use your personal email.
Mailing address must be the site for your state, NOT your personal address.
Utah: 9490 S 300 W Ste 400, Sandy, UT 84070
Texas: 5750 Northwest Parkway Ste 400, San Antonio, TX 78249
Tennessee: 1769 Paragon Place, Memphis, TN 38132
Florida: 13621 NW 12th St STE 200, Sunrise, FL 33323
Select “Update Profile” to continue
...
You have now navigated to the AHIP site.
Verify your personal information again.
Use your Aetna Email. DO NOT use your personal email.
Scroll up on this guide for a reminder of what information to enter in the other fields.
If you are not sure what your NPN number is, click “Find My NPN”
Scroll down to “Site Usage Agreements” and make the attestations. Click “Update Profile” to continue
...
Once FWA has been completed, “General Compliance” will become available for completion.
After the Final Exam has been completed for the “General Compliance” section, a green check mark will appear and “Certificate” on top will be accessible. Click “Certificate.”
The Aetna portal should prompt you to transmit your AHIP completion. Please complete this.
Capture a screenshot of the certificate which should look like the one in the screenshot below.
Paste it to a Word Document.
Follow the steps in the dropdown below if you have not yet created a folder to store your cert proofs.
...