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Number of Attempts: 3

Time Limit: 16 hours

  1. Failure to complete within 16 hours may result in a Verbal Coaching.

  2. Failure to complete within 20 hours may result in a Written CAP.

  3. Failure to complete within 24 hours may result in a Final CAP.

  4. Failure to complete within 28 hours may result in Termination of Employment.

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Expand
titleHow to Reset your Password
Note

If you have an email listed under your AHIP account that you do not have access to, call this number to change your email listed under your AHIP account:

Phone: 866.714.9301

  • If you have not yet reset your password, select “Forgot your Password”


  • You will receive this email. Your link will be slightly different as they are individualized.

  • Click the link in the email and select “Redeem the Passkey”

  • Enter your NPN in the field.

  • Select “Continue To Producer Registration”

  • You will be prompted to change your password. Create a new password using the rules provided.

    • At least 12 characters

    • Must include at least 1 digit

    • Must include at least 1 uppercase letter

    • Must include at least 1 lowercase letter

    • It is recommended to include 1 special character (!, @, #, $, etc)

    • Make sure the passwords match.

  • Write down your password somewhere safe and select “Save Changes.”

  • You will see that your password has been changed. Click “Continue.”

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