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  • If there are multiple applications available, cancel all applications other than the most recent.

  • If you receive a red error that starts with “Database error, please try again later…” after submitting the Producer World application, try the following:

    • Clearing cache and cookies

    • Using incognito

    • Using another browser (if this is an option)

  • If there is an error prompting to call an 800 number, dial the number and request assistance.

  • If there is an error saying your name does not match the request in NIPR, notify your TL who should notify the licensing team to send a new request utilizing your name as shown in NIPR.

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