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Use Chrome first
Try Firefox next followed by Internet Explorer
Refresh web browsers
Limit extra internet and app usage as much as possible - Do not stream music or videos.
If all of the above fails, agents should follow the steps outlined in the “IT Assistance” resource below.
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Important: For tech issues impacting productivity for over 10 minutes, agents must complete the following form and include screenshots to substantiate that a legitimate issue occurred: |
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