Page Comparison

Versions Compared

Key

This line was added.
This line was removed.
Formatting was changed.

Access

Process

View file

name	2022 WellCare HRA Process (1).pptx

Wellcare HRA Link

Call Guides

Call Flow/Scripting with Inbound

View file

name	WellCare HRA Call Flow with Inbound.docx

Voicemail Scripting

View file

name	WellCare HRA VM Script.docx

Notes/Dispositions

1st Attempt Notes

View file

name	1st Attempt Notes.docx

2nd Attempt Notes

View file

name	2nd Attempt Notes.docx