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View file
nameInbound Call Process.pptx

Inbound Training

View file
nameInbound CCA Script (5).docx

Inbound Scripting

View file
nameUHC Plate Flow_PDF New Number.pdf
View file
nameHumana Plate Flow_PDF New Number.pdf
View file
nameHumana & UHC Activation Initiative PPT (1).pdf

Card Activation PowerPoint

Video Training Link - For Card activation. Must be logged into assurance email to view.

Withdrawn Text Campaign

Journey Hub

ACA Inbound

OEP Appointment Book

Asking for releases: Email medicare-releases@assurance.com, releases@assurance.com.

If they have tried those they may email mleon@assurance.com