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Participant is 65+ years old:

Hello, < good morning/afternoon/evening > my name is < Name >, I am calling from Medicare Transition Services. I’m calling for < prospect first name last name >. We are working with your employer to educate employees on Medicare options available and to help determine if Medicare is a good fit. The call will only take a few minutes and together we can ensure you are taking advantage of all the benefits you are entitled to. Please call us back at 833-775-8521 to speak to a licensed agent. Our hours of operation are 9:00 AM - 7:30 PM EST, Monday - Friday. Again that’s 833-775-8521.

Thank you and have a great day!

Participant is within the 3 month SEP age-in enrollment window prior to turning 65:

Hello, < good morning/afternoon/evening > my name is < Name >, I am calling from Medicare Transition Services. I’m calling for < prospect first name last name >. We've received notice that you have recently had a change in your employer medical coverage.  We are calling to review your current status to ensure there are no gaps in your health coverage. The call will only take a few minutes and together we can ensure you are taking advantage of all the benefits you are entitled to. Please call us back at 833-775-8521 to speak to a licensed agent. Our hours of operation are 9:00 AM - 7:30 PM EST, Monday - Friday. Again that’s 833-775-8521.

Thank you and have a great day!