Conversation Control:1-5 mins - not interested/no callback 5-10 mins - to schedule a callback 10-20 mins - to review benefits and see if they are interested in enrolling 45 mins-1hr – Enrollments | | View file |
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| name | Sales Process Defined ( |
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| name | Highlighted Script 2024 AEP.docx |
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| name | Script Disclosures.docx |
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| name | Agency Sales Process and Transition Statements -Takaway.docx |
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| name | MSC Training Resource -via Stephen.docx |
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| name | Navigating Suite CRM.pptx |
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| name | Waiting for an enrollment in Five9.docx |
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| name | Transferring in Five9 (2).pptx |
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Disposition List Explained
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Trouble shooting  | | View file |
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| name | Troubleshooting audio issues.pdf |
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| name | Display Trouble Shooting.pdf |
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