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Failed exams increase cert time which may result in failure to meet time limits and may even result in separation of employment if there are too many failed attempts. Some exams are “practice” exams (ie, it doesn’t matter if the agent fails the exam because it has no bearing on whether the agent will be able to sale sell for the carrier).

These procedures only apply when an agent fails exams that have limited attempts and may cause the agent to lose their appointment.

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