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Toggle to the “IT Support” Dialer status
Use Chrome first
Try Firefox next followed by Microsoft Edge
Refresh web browsers
Clear cache and cookies
Limit extra internet and app usage as much as possible - Do not stream music or videos.
If all of the above fails, chat your supervisor. If your sup does not respond within three minutes, reach out to the other supervisors.
Agents are responsible report tech issues at least once every 30 min until resolved.