Time Limits
AHIP - Including FWA, General Compliance, and Nondiscrimination
Time Limit: 8 hours
Number of Attempts: 3
Failure to complete within 8 hours may result in a Verbal Coaching.
Failure to complete within 12 hours may result in a Written CAP.
Failure to complete within 16 hours may result in a Final CAP.
Failure to complete within 20 hours may result in Termination of Employment.
Aetna
Time Limit: 3 Hours
Number of Attempts: 3
Failure to complete within 3 hours may result in a Verbal Coaching.
Failure to complete within 6 hours may result in a Written CAP.
Failure to complete within 9 hours may result in a Final CAP.
Failure to complete within 12 hours may result in Termination of Employment.
Anthem
Time Limit: 4 1.5 Hours
Number of Attempts: 3
Failure to complete within 4 1.5 hours may result in a Verbal Coaching.
Failure to complete within 8 4 hours may result in a Written CAP.
Failure to complete within 12 6 hours may result in a Final CAP.
Failure to complete within 16 8 hours may result in Termination of Employment.
Humana:
Time Limit: 4 2 Hours
Number of Attempts: 3
Failure to complete within 3 2 hours may result in a Verbal Coaching.
Failure to complete within 6 4 hours may result in a Written CAP.
Failure to complete within 9 6 hours may result in a Final CAP.
Failure to complete within 12 8 hours may result in Termination of Employment.
UHC:
Time Limit: 4 3.5 Hours
Number of Attempts: 3
Failure to complete within 4 3.5 hours may result in a Verbal Coaching.
Failure to complete within 8 7 hours may result in a Written CAP.
Failure to complete within 12 10 hours may result in a Final CAP.
Failure to complete within 16 13 hours may result in Termination of Employment.
WellCare:
Time Limit: 2 1.5 Hours
Number of Attempts: 3
Failure to complete within 2 1.5 hours may result in a Verbal Coaching.
Failure to complete within 4 hours may result in a Written CAP.
Failure to complete within 6 hours may result in a Final CAP.
Failure to complete within 8 hours may result in Termination of Employment.
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