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Access

Process

View file
name2022 WellCare HRA Process (1).pptx

Wellcare HRA Link

Call Guides

Call Flow/Scripting with Inbound

View file
nameWellCare HRA Call Flow with Inbound (1).docx

Voicemail Scripting

View file
nameWellCare HRA VM Script.docx

Notes/Dispositions

1st Attempt Notes

View file
nameWellCare HRA 1st Attempt Notes.docx

2nd Attempt Notes

View file
nameWellCare HRA 2nd Attempt Notes.docx