Time Limit: 4 Hours
Failure to complete on time - Verbal Coaching with another 4 hours allocated.
Failure to complete on time - Written CAP with another 4 hours allocated.
Failure to complete on time - Final CAP with another 4 hours allocated.
Failure to complete on time - Term
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Verify there is a green check mark for “AHIP Medicare Training” and then click “2022 Individual Core Medicare Requirements”
If you completed AHIP earlier today, the green checkmark may be pending an update. Try refreshing the page and logging out and back in to the portal which often resolves the issue
If this does not resolve the issue, try calling the broker portal: 866 714-9301 for assistance. If you have to wait on hold, continue refreshing and logging out/in.
Review the video training, verify a green checkmark shows for “2022 Individual Core Medicare Requirements” then proceed to the “2022 Individual Core Certification - Mastery Test”
After the mastery test has been completed, a green check mark will appear in the box. The attestations will then become available. Click “2022 Aetna Individual Medicare Attestations”
Step 1: Select “I am a Licensed Only Agent (LOA). I understand my Upline may perform additional oversight activities to ensure my compliance with these requirements.” (option 2)
Step 2: Enter your first and last name as it appears on your license.
Step 3: Enter the current date using the month/day/year format (ie. 7/9/2021)
Step 4: Enter your NPN number
Step 5: Click “Submit Attestation”
Once completed, you will be prompted to complete the “Market Specific Training Attestation”
Complete the attestations and click “Submit”
Once completed, you should verify the green checkmark and begin with “Third-Party Website Usage Attestation”
Question 1: Do you currently use any beneficiary-facing websites to help you or your clients promote or sell Medicare products (MA, MAPD, and PDP)? Select “No”
Question 2: Are any of these websites used to promote, advertise, generate leads or make enrollments into Aetna Medicare Advantage or Prescription Drug plans? Select “No”
Skip questions 3-7 Leave these boxes blank
Question 8: Did you submit a formal request to Aetna to use our logo(s)? Select “No answer”
Click “Submit” for completion
Verify all attestations have been completed, then click “Return to Main Training”
Come back to main training screen, verify green check mark for attestations and click “2022 Aetna Individual Prescription Drug Plans (PDP)”
Begin by clicking “2022 Individual Prescription Drug Plans”
After reviewing the video training, click “next step”. Verify a green checkmark shows and click “2022 Individual Prescription Drug Plans - Mastery Test” (Sometimes this needs to be clicked more than once).
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