Humana HRA
Aetna HRA
Wellcare HRA Assurance CCA Resources
Call Guides
Call Flow with Inbound
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Humana Survey Process
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Voicemail Script
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Notes/Disposition
1st Attempt Notes
2nd Attempt Notes
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Call Flow with Inbound
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Humana Survey Process
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Voicemail Script
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1st Attempt Notes
2nd Attempt Notes
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Â
Â
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