It is mandatory for each agent to complete the progress report before logging off each day. It is much more efficient for agents to self-report their own progress than for leadership attempting to track by continually asking agents for status updates.
Select your class below for your progress report:
If you do not have cXp equipment, or if your cXp email is not yet working then the ‘shared sheets’ in the links above will not work. Instead, you will need to update the spreadsheet below and email to Sanequa (srobinson@connexionpoint.com) before logging off for the day.
To download, click the