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1-3 occurrences: Verbal Communication
4 occurrences or 1 NCNS: Written Corrective Action Plan
5 occurrences or 2 NCNS: Final Warning with Probation Terms
6 occurrences or 3 NCNS: Termination
Communicating Attendance Occurrences
Agents may call the Attendance line at 844 538 8700 to report attendance occurrences.