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WARNING - The most common mistake made through the AHIP process is entering your NPN number in the following screen.

***DO NOT enter your NPN number***

***Instead, enter your N Number***

When you encounter this screen, entering your NPN number will cause AHIP to charge you which can take weeks to resolve!!!

• Select “Create New Account”

  

• Enter your last name, DOB, and Last 4 of SSN. Click “Submit”.

• 

  Enter your First Name and NPN. Use the “Find my NPN” button as needed. Click “Submit”

  

• All necessary information should be pre-populated on the following page. Verify all information is entered correctly.

  • First and Last Name exactly as it appears on your license.

  • Company Name must be: Connexion Point, LLC

  • Job Title must be: Licensed Agent

  • Phone Number must be: 8019130245

  

• Select a Password

  

• Use your cXp Email. DO NOT use your personal or Aetna email.

• Mailing address must be the site for your state, NOT your personal address.

  • Utah: 9490 S 300 W Ste 400, Sandy, UT 84070

  • Texas: 5750 Northwest Parkway Ste 400, San Antonio, TX 78249

  • Tennessee: 1769 Paragon Place, Memphis, TN 38132

  • Florida: 13621 NW 12th St STE 200, Sunrise, FL 33323

  • Select “Update Profile” to continue

    

• Make sure updates were successful.

  

• All returning users will need to reset their password this year.

• If you have not yet reset your password, select “Forgot your Password”

  

  
  

• You will receive this email. Your link will be slightly different as they are individualized.

  

• Click the link in the email and select “Redeem the Passkey”
  

• Select “Continue To Producer Registration”

• You will be prompted to change your password. Create a new password using the rules provided.

  • At least 12 characters

  • Must include at least 1 digit

  • Must include at least 1 uppercase letter

  • Must include at least 1 lowercase letter

  • It is recommended to include 1 special character (!, @, #, $, etc)

  • Make sure the passwords match.

• Write down your password somewhere safe and select “Save Changes.”

  

• You will see that your password has been changed. Click “Continue.”

  

• At the login screen, login using your credentials.

  

• All necessary information should be pre-populated on the following page. Verify all information is entered correctly.

  • First and Last Name exactly as it appears on your license.

  • Company Name must be: Connexion Point, LLC

  • Job Title must be: Licensed Agent

  • Phone Number must be: 8019130245

  

• Use your Aetna Email. DO NOT use your personal email.

• Mailing address must be the site for your state, NOT your personal address.

  • Utah: 9490 S 300 W Ste 400, Sandy, UT 84070

  • Texas: 5750 Northwest Parkway Ste 400, San Antonio, TX 78249

  • Tennessee: 1769 Paragon Place, Memphis, TN 38132

  • Florida: 13621 NW 12th St STE 200, Sunrise, FL 33323

• Select “Update Profile” to continue

  

• Make sure updates were successful.