Process:
Each agent should dial 30 outbounds 2 agents will be assigned 30 leads per day
The goal for the outbound agent is to enroll by engaging in conversation and getting them excited.
Give you harness number for pending callbacks for inbound enrollments
Also, leave your harness number on outbound messages
Every outbound call for the Steward campaign should be entered into the call tracking form
The customer phone number in the call tracking form should be entered in the following format: 5556667777 (ie no parentheses or hyphens)
You must keep track of each dial to know when you’ve reached 30 outbounds
Once you’ve dialed 30, notify Mike Gaudette who will notify WFM to update your skilling back to regular inbound
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