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Use Chrome first
Try Firefox next followed by Microsoft Edge
Refresh web browsers
Clear cache and cookies
Limit extra internet and app usage as much as possible - Do not stream music or videos.
If the above fails, notify your supervisor.
If your sup is unavailable or advises you to chat IT by Clicking Herethen Click Hereto start an IT chat.
Agents are responsible to report tech issues to management your supervisor at least once every 30 min until resolved.
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