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• Use Chrome first

• Try Firefox next followed by Microsoft Edge

• Refresh web browsers

• Clear cache and cookies

• Verify sufficient internet speeds

• Limit extra internet and app usage as much as possible - Do not stream music or videos.

• If the above fails, notify your supervisor. If your sup is unavailable or advises you to chat IT then Click Hereto start an IT chat.by Clicking Here

• Agents are responsible to report tech issues to your supervisor management at least once every 30 min until resolved.

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