Job Aids: CVS Health - Aetna Medicare 2024 Updates LIS/ Part D : |
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Translator Services:   | Step 1 : At the bottom of your Five9 Screen you will see an option to add a translator to your call. This tool will automatically conference your call with the beneficiary and the translation service operator.Step 2: When prompted, please enter the pin code “5-0-2-4” into your keypad inside of the softphone.Step 3: State the Language you need to complete your call.*The translator will drop from the call when you have finished.Translation Services number - 855-380-5345 | ||||||||||||||||||||||||||||||||||||||||
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