Ops Management
Mike Gaudette:
(mgaudette@connexionpoint.com)
HR
Tina Dominguez:
(tdominguez@connexionpoint.com)For urgent inquiries (in case Tina may be on PTO, etc), cc the HR Manager inbox:
(hr_managers@connexionpoint.com)
...
The general rule of thumb is to email Alex Cabrera:
(acabrera@connexionpoint.com)
and cc the WFM inbox:
(wfm@connexionpoint.com)
Licensing
Licensing inquires should be sent to the licensing inbox:
(slc.licensing@connexionpoint.com)Urgent inquiries may be sent directly to the licensing manager, Dalin Hooley:
(dhooley@connexionpoint.com)
with the licensing inbox cc’ed:
(slc.licensing@connexionpoint.com
Ops Management
Mike Gaudette:
mgaudette@connexionpoint.com
QA
Jolene Burnham
jburnham@connexionpoint.com
Tech
Tech inquires should be sent to the External IT Chat:
https://public-itchat.cxpxe.com)net/For issues with your personal computer, you may email the NOC team.
noc@connexionpoint.comThey are expected to have a Jira ticketing system in place by end of July, 2020 at which point the communication process will change.
Training
Jan Reed
jreed@connexionpoint.com
WFM
Send all emails to the WFM inbox:
wfm@connexionpoint.com
cc Alex and Inez
acabrera@connexionpoint.com; ideherrera@connexionpoint.com