Who to Contact

HR

• Tina Dominguez:
  tdominguez@connexionpoint.com

• For urgent inquiries (in case Tina may be on PTO, etc), cc the HR Manager inbox:
  hr_managers@connexionpoint.com
  
  

Licensing

• Licensing inquires should be sent to the licensing inbox:
  slc.licensing@connexionpoint.com

• Urgent inquiries may be sent directly to the licensing manager, Dalin Hooley:
  dhooley@connexionpoint.com
  with the licensing inbox cc’ed:
  slc.licensing@connexionpoint.com
  
  

Ops Management

• Mike Gaudette:
  mgaudette@connexionpoint.com
  
  

QA

• Jolene Burnham
  jburnham@connexionpoint.com

Tech

• Tech inquires should be sent to the External IT Chat:
  https://public-itchat.cxpxe.net/

• For issues with your personal computer, you may email the NOC team.
  noc@connexionpoint.com

• They are expected to have a Jira ticketing system in place by end of July, 2020 at which point the communication process will change.

Training

• Jan Reed
  jreed@connexionpoint.com

WFM

• Send all emails to the WFM inbox:
  wfm@connexionpoint.com
  cc Alex and Inez
  acabrera@connexionpoint.com; ideherrera@connexionpoint.com