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Members will be matched with Papa Pals to provide a variety of companionship and general assistance needs for up to 60 hours per year.
Once a referral is made to Papa, a pal can typically get to the member’s home within a few hours and always within 24 hours.
The services Papa Pals provide include but are not limited to:
General companionship
Transportation
House help
Technology education and support
Physical activities
Grocery drop
Care gap reminders
Light household chores and yard work.
Papa Pals will provide questionnaires such as the CDC Healthy Days, UCLA 3 Questions Loneliness Scale, fall risk assessment, and health risk assessment to assess for needs.
Papa Care Team to work closely with eternalHealth Care Management team.
Papa Pals will provide reminders to assist with care gap closures.
Members will have access to Papa Pals online platform and to phone customer service representatives.
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