Ops Management
Mike Gaudette (MG):
mgaudette@connexionpoint.com
HR
Tina Dominguez:
tdominguez@connexionpoint.comFor urgent inquiries (in case Tina may be on PTO, etc), cc the HR Manager inbox:
hr_managers@connexionpoint.com
WFM
The general rule of thumb is to email Alex Cabrera:
acabrera@connexionpoint.com
and cc the WFM inbox:
wfm@connexionpoint.com
Licensing
Licensing inquires should be sent to the licensing inbox:
slc.licensing@connexionpoint.comUrgent inquiries may be sent directly to the licensing manager, Dalin Hooley:
dhooley@connexionpoint.com
with the licensing inbox cc’ed:
slc.licensing@connexionpoint.com
Ops Management
Mike Gaudette:
mgaudette@connexionpoint.com
QA
Jolene Burnham
jburnham@connexionpoint.com
Tech
Tech inquires should be sent to the External IT Chat:
https://public-itchat.cxpxe.net/For issues with your personal computer, you may email the NOC team.
noc@connexionpoint.comThey are expected to have a Jira ticketing system in place by end of July, 2020 at which point the communication process will change.
Training
Jan Reed
jreed@connexionpoint.com
QA
Jolene Burnham
jburnham@connexionpoint
WFM
Send all emails to the WFM inbox:
wfm@connexionpoint.com
cc Alex and Inez
acabrera@connexionpoint.com; ideherrera@connexionpoint.com