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2 agents will be assigned 30 leads per day
The goal for the outbound agent agents is to enroll by engaging in conversation and getting them excited .about our plan options
Give you your harness number for pending callbacks for inbound enrollments
Also, leave your harness number on outbound messages
You must keep track of each dial to know when you’ve reached 30 outbounds
Once you’ve dialed 30, notify Mike Gaudette MG who will notify WFM to update your skilling back to regular inbound
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Hi, [customer name], how are you? My name is [agent name] and the reason I’m calling you is because during your last visit to one of the Steward Medical Group facilities which includes a number of hospitals around the MA area, you had filled out a form requesting some information on the new 2023 benefits for Medicare. Do you remember filling out that form?
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Hello, this is [agent name] calling for [customer name]. The reason I’m calling you is because during your last visit to one of the Steward Medical Group facilities which includes a number of hospitals around the MA area, you had filled out a form requesting some information on the new 2023 benefits for Medicare.
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Below are the facilities in the Steward network:
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Carney Hospital
2100 Dorchester Ave, Dorchester, MA
Suffolk County
St. Elizabeth’s Medical Center
736 Cambridge St, Brighton MA 02135
Suffolk County
Nashoba Valley Medical Center
200 Groton Rd, Ayer, MA 01432
Middlesex County
Saint Anne’s Hospital
795 Middle St, Fall River MA 02721
Bristol County
New England Sinai Hospital
150 York St, Stoughton, MA 02072
Norfolk County
Good Samaritan Medical Center
235 N Pearl St, Brockton MA 02301
Plymouth County
Holy Family Hospital- Haverhill & Methuen
140 Lincoln Ave, Haverhill, MA 01830
70 East St, Methuen, MA 01844
Essex County
Morton Hospital
88 Washington St, Taunton, MA 02780
Bristol County
Callback Agreement Form:
Each customer we are dialing has completed this form
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