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Number of Attempts: 3

Time Limit: 8 hours

  1. Failure to complete within 8 hours may result in a Verbal Coaching.

  2. Failure to complete within 12 hours may result in a Written CAP.

  3. Failure to complete within 16 hours may result in a Final CAP.

  4. Failure to complete within 20 hours may result in Termination of Employment.

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Expand
titleHow to Reset your Password
Note

If you have an email listed under your AHIP account that you do not have access to, call this number to change your email listed under your AHIP account:

Phone: 866.714.9301

  • If you have not yet reset your password, select “Forgot your Password”

  • After resetting, the system will log you into the normal AHIP link. You need to log back out and Click Here again to login to the Assurance-specific AHIP link. Otherwise, you will run into the payment issue.

  • At the login screen, login using your credentials.

  • You have now navigated to the AHIP site. 

  • On the right-side of the page, you should see that there is no charge for your AHIP. If there is, either a step was missed or there is another issue.

Warning

WARNING: If it is charging you for anything greater than $0, you must stop immediately and notify a supervisor. DO NOT pay for your AHIP. You , you will not be reimbursed. The most likely cause is after resetting your password, AHIP logs you into the generic AHIP link. You must log back out and Click Here to login to the Assurance-specific AHIP link. Notify a supervisor if you still have the payment issue.

 

  • Select “Checkout” if the Grand Total is $0

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  • Verify the total is still $0 then click “Go To My Courses”

  • Click on “2023 AHIP Medicare Training (Recertification)”

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  • Begin completing the modules.

    Please be aware that the AHIP site does not force agents to go through modules 1-3. However,

    the

    practice quizzes for

    modules

    1-3 must be completed before proceeding

    .

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  • Download all of the modules as you go through the course. Don’t worry about memorizing everything or taking detailed notes. To download the modules, there is a box that says “Download Slides”

  • Move through the modules quickly and pay attention to the practice quizzes for each module. You may download them as well.

  • To download the quizzes, after you take them, click on the 3 dots in the top right of your Chrome Browser

    • How to save as PDF:

      1. Select “Print” from the drop down menu.

      2. Choose “Save as PDF” from the list of printers in the Destination Dialog Box.

      3. Click "Save" in the bottom right corner of the pop-up box.

      4. Click “OK” and enter a new file name for your PDF. Save to your desired location.

  • Use Ctrl+F to find answers for the practice Q’s.

  • Most of the Q’s on the final exam are exactly the same as the Q’s on the practice quizzes.

  • Once the modules are completed, the final exam should be accessible

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