A great place in the call to verify LIS is on the “Medicare Determine Eligibility” plate.
Right-click and open this link in a new tab to open the step-by-step Marx guide.
Follow the instructions in the guide to determine:
Customer’s name as it appears on their Medicare card
Date of Birth
Address
Part A/B eff dates
Current plan along with plan’s effective date
LIS (Low Income Subsidy) level
Note: If customer does not have LIS, they do not have Medicaid.