D-SNP Verification Chat:
Please have all necessary pages pulled up in a separate set of tabs to ensure we are able to take care of leads in an efficient manner. Reminder that these leads are live and on the line with agent!
Humana Vantage UHC Jarvis Anthem mProducer Aetna Think Agent
We can verify Medicaid for the following States:
UHC Jarvis: AL, AZ, AK, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, DC, WV, WI, and WY.
Humana Vantage: AL, AR, CA, CO, CT, DE, FL, GA, IA, IN, KY, LA, ME, MI, MO, MS, MT, NC, NE, NV, NY, OH, OK, PA, PR, SC, TN, TX, UT, WA, and WV.
Anthem mProducer: CA, CO, CT, GA, FL, IN, IA, KY, LA, ME, MO, NC, NJ, NV, OH, VA, WA, WI, TN, TX.
Aetna Think Agent: AL, AR, CA, CO, CT, FL, GA, IN, IA, IL, KS, KY, LA, ME, MI, MS, MO, NE, NV, NY, NJ, NC, OH, PA, TX, VA, WV.
DSNP Verification Anthem: 800-633-4368
Wellcare Verication Line: 833-444-8894
Please note: Online Medicaid validation is not available for the New
York and Maine markets. Please call to the DSNP DVT line at (844) 274-6355 to verify
DSNP Medicaid eligibility for New York and Maine.
DIALER NOTE TEMPLATE
DSNP-
Current Plan :
Medicaid level:
LIS LEVEL:
No Q4 LIS SEP
Created By: Your_Name
Agent of record: Tag_The_Agent
D-SNP Verification Training
D-SNP Denial Campaign
Call Script Training
Some of our carriers allow us to use a tool online to verify D-SNP Eligibility.
These carriers we will need to call directly to verify eligibility:
Wellcare Verification: 866-211-0544
Option 7. Have your NPN and the MBI for your beneficiary ready.
Job Aids