Agent Support Phone Numbers

Aetna
- 866-714-9301
Anthem
- Software.support@anthem.com
- call Anthem Help Desk at 888-268-4361
- Medicare Programs Sales support 800-633-4368
CarePlus
- 844-722-2347
Centene
- (Wellcare, Allwell, Ascension Complete)
  - 866-822-1339
  - Hours: Monday- Friday 8:00 a.m. – 8:00 p.m., EST
EMPIRE
- California, Colorado, Nevada,
  - Phone: 888-209-7839
  - Email : medicareagentsupport@anthem.com
  - Fax: 805-376-9741
- Connecticut, Georgia, Indiana, Kentucky, Missouri
  - Broker Services
  - Phone: 800-633-4368
  - Email : medicareagentsupport@anthem.com
  - Fax: 805-376-9741
- Florida
  - Only has Tech Support
  - Technical Support
  - Phone: 888-268-4361
  - Email : software.support@anthem.com
- Iowa
  - Broker Services
  - Phone: 855-277-6065
  - Email : medicareagentsupport@anthem.com
  - Fax: 805-376-9741
- Maine
  - Broker Services
  - Phone: 877-814-1396
  - Email : medicareagentsupport@anthem.com
- New Hampshire
  - Broker Services
  - Phone: 877-814-1396
  - Email : MedicareAgentSupport@Anthem.com
- New York
  - Broker Services
  - Phone: 800-633-4368
  - Email : medicareagentsupport@anthem.com
- Ohio
  - Broker Services
  - Phone: 800-633-4368
  - Email : medicareagentsupport@anthem.com
  - Fax: 805-376-9741
- Tennessee
  - Broker Services
  - Phone: 855-277-6065
  - Email : medicareagentsupport@anthem.com
  - Fax: 805-376-9741
- Texas
  - Broker Services
  - Phone: 855-277-6065
  - Email : medicareagentsupport@anthem.com
  - Fax: 805-376-9741
- Virginia
  - Broker Services
  - Phone: 800-633-4368
  - Email : MedicareAgentSupport@anthem.com
  - Fax: 805-376-9741
- Washington
  - Broker Services
  - Phone: 855-277-6065
  - Email : medicareagentsupport@anthem.com
  - Fax: 805-376-9741
- Wisconsin
  - Broker Services
  - Phone: 800-633-4368
  - Email : medicareagentsupport@anthem.com
  - Fax: 805-376-9741
HealthNet
- 800-708-7646
  - Monday through Friday, 9:00 a.m. to 5:00 p.m. Pacific time (excluding holidays)
- HN_MedicarePrograms@healthnet.com
Humana
- Medicare Plans
  - MA/MAPD: 800-457-4708
  - PDP: 800-281-6918
- Pre-enrollment Questions and Assistance
  - Agentsupport@humana.com
  - 800-309-3163
Lumico
- 855-774-4491
United Health Care
- 888-381-8581
  - Hours: Mon-Fri 7am-9pm Central
- Live Chat available through www.uhcjarvis.com
  - Login and then click on "Contact Us," in the upper, right corner.
  - Scroll down a little and click on the orange "PHD Chat" button, on the right side, to begin a live chat.
- Email: phd@uhc.com