Wellcare Transfer Directory

 

Find state and plan name.



 

 

State

Plan Name

CSR Days of Operation  

CSR Days of Operation  

CSR Hours of Operation 

CSR Ops Time Zone

Non Duals/ C-SNP Telephone Number
(Toll Free)

Duals/D-SNP Telephone Number
(Toll Free)

TTY Number
(Toll Free & Local)

AL, AR, AZ, CT, FL, IL, KY, LA, ME, MO, MS, NC, NH, NJ NY, RI, TN, TX, VT, WA

Wellcare

Sun-Sat

Mon-Fri

8 AM-8 PM

Local

1-833-444-9088

1-833-444-9089

711

OH, SC

WellCare

Sun-Sat

Mon-Fri

8 AM-8 PM

Local

1-866-892-8340 

711

NE

Wellcare

Sun-Sat

Mon-Fri

8 AM-8 PM

Local

1-833-542-0693 

1-833-853-0864 

711

OK

Wellcare

Sun-Sat

Mon-Fri

8 AM-8 PM

Local

1-833-853-0865

1-833-853-0866

711

MO

Wellcare By Allwell

Sun-Sat

Mon-Fri

8 AM-8 PM

Local

1-855-766-1452

1-833-298-3361

711

MS

Wellcare By Allwell

Sun-Sat

Mon-Fri

8 AM-8 PM

Local

1-844-786-7711

1-833-260-4124

711

NM

Wellcare By Allwell

Sun-Sat

Mon-Fri

8 AM-8 PM

Local

1-833-543-0246

1-844-810-7965

711

NV

Wellcare By Allwell

Sun-Sat

Mon-Fri

8 AM-8 PM

Local

1-833-854-4766

1-833-717-0806

711

OH

Wellcare By Allwell

Sun-Sat

Mon-Fri

8 AM-8 PM

Local

1-855-766-1851 

1-866-389-7690

711

PA

Wellcare By Allwell

Sun-Sat

Mon-Fri

8 AM-8 PM

Local

1-855-766-1456

1-866-330-9368

711

SC

Wellcare By Allwell

Sun-Sat

Mon-Fri

8 AM-8 PM

Local

1-855-766-1497

711

TX

Wellcare By Allwell

Sun-Sat

Mon-Fri

8 AM-8 PM

Local

1-844-796-6811

1-877-935-8023

711

WI

Wellcare By Allwell

Sun-Sat

Mon-Fri

8 AM-8 PM

Local

1-877-935-8024

711

NY

Wellcare By Fidelis

Sun-Sat

Mon-Fri

8 AM-8 PM

Local

 1-800-247-1447               

711

OR

Wellcare By Trillium

Sun-Sat

Mon-Fri

8 AM-8 PM

Local

 1-844-867-1156

711

OR

Wellcare By Health Net

Sun-Sat

Mon-Fri

8 AM-8 PM

Local

1-844-582-5177

711

NATIONAL 

PDP 

N/A

Mon- Fri

8 AM-8 PM

Local

1-888-550-5252

711

Plan State

Plan Name

Member Services Number

Alabama

Ascension

1-833-542-1677

Arkansas

Allwell

1-855-565-9518

Arizona

Allwell

1-800-977-7522

California

Health Net

1-800-275-4737

Florida

Allwell

1-877-935-8022

Florida

Ascension

1-833-542-1676

Georgia

Allwell

1-877-725-7748

Illinois

Ascension

1-833-293-5966

Indiana

Ascension

1-833-542-1679

Indiana

Allwell

1-833-202-4704

Kansas

Allwell

1-833-402-6707

Kansas

Ascension

1-833-816-6623

Louisiana

Allwell

1-833-541-0767

Michigan

Ascension

1-833-542-1678

Missouri

Allwell

1-833-298-3361

Mississippi

Allwell

1-833-260-4124

Nebraska

Allwell

1-833-853-0864

New Mexico

Allwell

1-844-810-7965

Nevada

Allwell

1-833-717-0806

Ohio

Allwell

1-866-389-7690

Oklahoma

Allwell

1-833-853-0866

Oregon

Trillium

1-844-867-1156

Oregon

Health Net

1-844-582-5177

Pennsylvania

Allwell

1-866-766-1497

South Carolina

Allwell

1-855-766-1497

Tennessee

Ascension

1-833-906-2876

Texas

Allwell

1-877-935-8023

Texas

Allwell

1-877-935-8023

Texas

Allwell

1-877-935-8023

Texas

Ascension

1-833-705-1358

Wisconsin

Allwell

1-877-935-8024

State

Plan Name

CS Days of Operation

CS Hours of Operation  

CS Ops Time Zone 

Telephone Number
(Toll Free)

TTY Number
(Toll Free & Local)

NJ

Family Care

Mon-Fri

8am-6pm

Eastern

1-888-453-2534

711

NJ

Managed Long Term Services
and Supports (MLTSS)

Mon-Fri

8am-6pm

Eastern

1-855-642-6185 

711

HI

Ohana Health Plan

Mon-Fri

7:45am-4:30pm

Local

1-888-846-4262

711

HI

Ohana Health Plan

Mon-Sun

24 hours

Local

1-866-401-7540

711

KY

WellCare of Kentucky

Mon-Fri

7am-7pm

Eastern

1-877-389-9457

711

AZ

WellCare

Mon-Fri

8am-5pm

Local

1-866-560-4042

711

NC

WellCare

Mon-Sat

7am-6pm

Eastern

1-866-799-5318 

711

MI

Meridian

 

 

 

 

 

State

Plan Name

CS Days of Operation  

CS Days of Operation  

CS Hours of Operation  

CS Ops Time Zone 

Non Duals Telephone Number
(Toll Free)

Duals/SNP Telephone Number
(Toll Free)

TTY Number
(Toll Free & Local)

IL

Meridian

Sun-Sat

Sun-Sat

8 AM-8 PM

Local

1-855-580-1689

711

MI

Meridian

Sun-Sat

Sun-Sat

8 AM-8 PM

Local

1-855-323-4578

711

CA

Health Net Cal MediConnect Medicare Medicaid Plan

Mon-Fri

Mon-Fri

8 AM-8 PM

Local

Los Angeles: 1-855-464-3571
San Diego: 1-855-464-3572

711

OH

Buckeye Health Plan - MyCare Ohio

Mon-Fri

Mon-Fri

8 AM-8 PM

Local

1-866-549-8289

711

SC

Wellcare Prime by Absolute Total Care

Mon-Fri

Mon-Fri

8 AM-8 PM

Local

1-855-735-4398

711

TX

Superior HealthPlan

Mon-Fri

Mon-Fri

8 AM-8 PM

Local

1-866-896-1844

711