Pronunciations

MA Specific Pronunciations

We answer the phone by saying “Thank you for calling eternal Health, your hometown Medicare Advantage plan.” It is important to pronounce the following three items correctly to remain aligned with this greeting:

• Worcester County

• Suffolk County

• Mass Health (Do not say Medicaid)

Drug Pronunciations

Correctly pronouncing drugs is a great way to sound educated and competent. Incorrect pronunciations may give the reverse impression.

If you’re not sure you’ve been pronouncing a drug correctly, type the name of the drug followed by “pronunciation” into Google. Example: Hydrochlorothiazide

Go to the link and click the play button:

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