Go To Training

Owned by Michael Gaudette (Unlicensed)
Last updated: Dec 02, 2021
1 min read

  • Prepare a Go To Training (G2T) and send the link to agents' calendars (both work and personal emails) at least 24 hours in advance

  • There should be two-15 min breaks and one-30 min lunch break each day

  • G2T expectations should be posted on a shared screen all day, every day in the main G2T room including lunch/break times, etc

  • Keep agents muted in the main G2T room to minimize distractions.